Fees once paid are non-refundable and non-transferable and will be treated as void, if altered.
The event or workshop is subject to force majeure conditions.
The rates quoted are net i.e. non-commissionable and include taxes.
Payments made on mycity4kids may be subject to a per booking convenience charge.
If you choose to avail of the cash pick-up service, please note that our representative will call you within 24 hours of placing the order to fix a place and time to collect the payment. Incase mycity4kids is unable to reach you within 24 hours despite repeated(minimum of 2) attempts or on reaching the designated place at the scheduled time, mycity4kids is unable to meet you, the order may be cancelled.
Your booking confirmation will be sent via an email. This confirmation needs to be printed and carried to the venue to gain entry. Booking confirmation will also be sent via an SMS. Booking confirmation when using the cash pickup service will only be sent on receipt of cash.
Please note the age criteria to ensure eligibility for the event, workshop or class.
mycity4kids collects payments from you on behalf of event organizers and businesses and transfers it to them. It does not control, influence or endorse the service rendered by the event organizer or business. Incase of any dispute or dissatisfaction regarding the service and hence the payment, the same will need to be resolved directly with the concerned event organizer or business.
Occasionally, events or workshops are cancelled or postponed by the promoter. Should this occur, we will attempt to contact you and refund the amount as per the policy of the organizer.
Some orders will be processed only after a billing address and/or other billing information has been verified. Occasionally, we receive incorrect billing or credit card account information for an order that can delay processing and delivery. In these cases, mycity4kids will attempt to contact you, using the information provided at the time of purchase. If mycity4kids is unable to reach you after its initial attempt, mycity4kids may cancel your order.